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Home » Tools » Track and trace

Track and trace

Select the item you wish to track from the options below. If you are not sure what type of item you have you can click on the ticket images below for more information and examples.

If you have any queries, please contact your local branch.

Courier Tickets / Packs

Track your item using your ticket’s product code and number

To search for your item, enter the code and number from your Ticket or Express Pack Satchel. (eg: PE 09999658) and then click ‘Track My Item‘.

Show sample ticket
Customer Printed Labels (incl. Despatch IT Labels)

Track your item using your account and consignment numbers

To search for your item, enter your account number and Consignment Number from your Ticket. (eg: 999965899 and 1234567890) and then click ‘Track My Item‘.

Show sample ticket
Charge Labels

Track your item using its label number

To search for your item, enter the Label Number from your Charge Label. (eg: 14998887) and then click ‘Track My Item‘.

Show sample ticket
Contract Bags

Track your item using your contract bag’s serial number and dates

To search for your item, enter your contract Bags Serial number and From / To dates. (eg: 00007804) and then click ‘Track My Item‘.

Show sample ticket
Bar Code

Track your item using the numbers below its bar code

To search for your item, enter the numbers below the Barcode.

Manifest Reference

Track your item using the manifest item number, reference and dates

To search for your item, enter the Manifest Customer Number, Reference and Dates.